Ariel Andres Casarin

Verónica Devenin Vera


Universidad Adolfo Ibáñez

Published in


Cumplo S.A. is a Chilean fin-tech company based on sharing economy principles that aims to provide fair credit access and interest rates to small and medium enterprises. By 2016, Cumplo had successfully closed over 3,000 credit operations for a total of around USD 75 million, financed by over 3,500 investors. The case underlines the major issues confronted by the firm’s owners concerning involving the limited transparency of personal financial data, low levels of trust in society, competitoin from traditional incumbents in banking, and the institutional voids commonly encountered by sharing economy businesses. It also also highlights debates concering B-Corporations and the the advantages and challenges of doing business with a social or environmental agenda.